We acknowledge the significance of your privacy and, in accordance with our company policy, have crafted this Privacy Policy to ensure clarity on how Redefining Taste Buds Private Limited (“Company,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you use our website [https://rtbferments.com/] (the “Website”). By accessing or using the Website, you agree to the terms of this Privacy Policy.

We commit to never gathering personal information through illegitimate or unjust methods, and always with the informed consent of the individual concerned. It is not mandatory for you to use our website by providing any information about yourself. Nevertheless, to offer certain web-based services or grant access to specific sections of our website, we may require basic information from you i.e. for receiving your order, we may collect personal information such as your name, email address, phone number, and mailing address. We may collect information about your use of the Website, including your IP address, browser type, operating system, and pages visited. We may use cookies to improve your experience on the Website. However, you may set your browser to refuse cookies or alert you when cookies are being sent.

We may use the information we collect for the following purposes:

• To process and fulfil orders.
• To improve our Website and services.
• To personalize your experience on the Website.
• To comply with legal obligations.

We are unwavering in our commitment to uphold specific principles, ensuring the confidentiality of your personal information remains uncompromised, safeguarded, and prioritized. Employing reasonable technical and organizational measures, we adhere to industry best practices to prevent any loss, misuse, unauthorized access, disclosure, alteration, or destruction of your data. Your provided personal information will be securely stored on servers operated by Redefining Taste Buds Private Limited and its affiliated third-party entities.

Apart from this, we may share your personal information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you. However, we do not engage in the sale or sharing of your personal information with third parties for their independent use. Besides this, we may share your information when required by law or to protect our rights or the rights of others.

To specify your rights particularly, it is pertinent to mention that you have the freedom to unsubscribe from any of our marketing programs if you prefer not to receive updates from us.

Also, if you opt for a direct payment gateway for your purchase, your bank details or card information will be stored by our payment gateway provider Razorpay. Razorpay complies with Payment Card Industry Data Security Standards (PCI-DSS) to ensure the utmost security of transaction data. It employs the highest assurance SSL certificate, the EV SSL (Extended Validity SSL) certificate, on its website. Additionally, Razorpay utilizes ‘tokenization,’ a process in which a 16-digit card number is replaced with a digital identifier known as a ‘token.’

Furthermore, this website may include links to other websites that could gather personally identifiable information about you. The Company does not assume responsibility for the privacy practices or content of these linked websites.

In addition to this, as we expand our range of products and services and in light of evolving privacy laws and regulations, the Company reserves the right to update or change this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Website. Kindly review our Privacy Policy periodically to remain abreast with our practices.

If you have any questions or concerns about this Privacy Policy, please contact us at wecare@rtbferments.com / admin@rtbferments.com